FAQs

Absolutely! We ship our products to most countries around the world. We're like Santa Claus, but instead of presents, we bring you awesome products. Unfortunately, some grumpy governments won't let us play in their sandbox. So, if you live in Iran, Crimea, Luhansk, Donetsk, Russia, Belarus, Cuba, North Korea, or Syria, we're sorry but we can't deliver to you. And if you're from Afghanistan, Bhutan, Brunei, Chad, Laos, Libya, Mongolia, Samoa, South Sudan, East Timor, Turkmenistan, or Yemen, we're sorry we can't be friends just yet. But don't worry, we're always trying to expand our shipping reach, so keep an eye out for updates!

Don't panic! We've got you covered. You can reach out to our trusty helpdesk team (me) at slon.helpdesk@gmail.com for any assistance you need. And if you're looking for a more personal touch, you can slide into the artist's DMs on Instagram @the.real.slon :)

We know it can be a little frustrating to receive multiple packages, but sometimes it's just necessary! The reason your orders may arrive in separate packages is that we work with different partners that specialize in different products. For example, our streetwear might come from one facility, while our printed media and come from another. Plus, original artworks require extra special handling so that they may be shipped separately as well. But we promise that each package will be handled with the utmost care and attention! And hey, look on the bright side - multiple packages mean more opportunities to receive exciting deliveries! :)

You've got it! Enjoy free shipping on orders over €69 (Austria) or €100 (all other EU countries). Happy shopping!